About BeLocal

BeLocal is the part of BeMatrx that reaches into the physical world. Locals open a listing in their city; travellers and newcomers ask them for practical help. Everything else in BeMatrx stays inside the app — this doesn't.

What people help with

  • Airport pickup
  • A tour of the neighbourhood
  • Language help
  • Guidance with official procedures
  • A venue recommendation
  • A small delivery

Opening your own listing

Open BeLocal, go to My Profile, and turn on Join BeLocal. Write a line or two about yourself — the languages you speak, what you love about your city — and pick the kinds of help you can offer. Then activate the listing.

To host you need a verified account, a minimum level, a home city set, and a clean record. If you have an active penalty you can't host until it's over.

Asking someone for help

  1. Open BeLocal and browse the Directory for your city.
  2. Tap Ask for Help on someone's listing.
  3. Choose the type of help and add a short note.
  4. Send the request and wait for their answer.

Requests you send or receive live under the Requests tab, with a status: pending, accepted, declined, completed, or cancelled.

Finishing a favour

When it's done, both sides confirm. Once you both have, the favour counts as complete and the BeCoin reward is paid out by BeMatrx. Money never changes hands between users — that's a rule, not a suggestion.

References

After a completed favour, either side can write a reference. References are public and permanent — they stay on the BeLocal profile for anyone to read. Write them honestly; they're what makes the directory trustworthy.

Tiers

As you complete favours and collect references you move up: FriendTrusted FriendCity Ambassador.

Trip plans

Under the Trips tab you can plan a trip — where from, where to, which week, and why (tourism, education, business, an event) — and other people can ask to join.

Your exact dates stay private. The discover list only shows the city, the week, and the purpose; only members you've accepted see the real dates. You can cancel a trip, leave one, or mark it complete when it's over.

Before you meet anyone

Read Staying safe on BeLocal. It takes a minute and it matters. The limits on what BeLocal can be used for are also written into section 5 of the Terms of Service.

Still need help?

If you can't find what you're looking for, contact our support team.

Contact Support