A person.
Open their profile, tap the menu, block or report. Blocking is quiet — nobody is told — and it cuts off messages, comments and reactions in one move.
Block it. Report it.
Or close the door for good.
What we do about people who behave badly, in plain words: the age rules, where the buttons are, what happens after you press one, and how to argue back if we get it wrong.
Who's allowed in.
You need to be 17 or over to create a BeMatrx account. Be Meetups — the social club feature for arranging to meet in person — is switched off at launch; when it opens, it will be 18+.
17+The appeverything inside
Block and report.
Everywhere, alwaysThere's no separate safety screen to go hunting for. Wherever a person or a piece of content appears, blocking and reporting sit on that same card, one tap away.
A Moment.
The menu sits on the post itself. Report it, pick a reason, and it goes to review without you leaving the feed.
A Flash.
A Flash is gone in a day anyway, but you don't have to wait it out. The same menu is right there while it's playing.
A message.
A conversation can be reported from inside the chat. Block the sender and the messages stop with it.
A comment.
Comments carry their own menu, so one line under a post can be dealt with on its own, without touching the post.
Doc. BMX-SAFETY-001After you report.
Every report gets a decision. Text reports — messages, comments, posts — go through an automatic check the moment they arrive, and the moderation team can review any report as well. If the guidelines were broken, the content is removed and stays out of the feed.
Depending on how serious it is, the account behind it can be limited or removed as well. If the review finds no breach, the content stays where it is.
Decisions can be wrong, so every one of them can be argued with. The decision email carries a link to the appeal form on this site; open the form without that link and it says so and stops there.
Open the appeal form →Controls in your hands.
Ghost Mode
Disappear for a while.
Go invisible without going anywhere. While it's on you don't show up in character lists, venue attendance or online indicators — and liking, commenting, following and posting switch off with it. The one person who can still see you is a housemate, while you're both at home.
About Ghost Mode →Deletion
Leave for good.
Deleting your account closes it at once and your profile and posts leave everyone's view. You have 30 days to change your mind: sign in again within 30 days and the deletion is canceled. After that it can't be undone.
How deletion works →Whisper
Screenshots don't stay quiet.
In Whisper, older messages leave the conversation as the turn advances, and closing the mode clears what was written in that session on both sides. BeMatrx can't stop a screenshot or a screen recording — what it does is say so in the conversation, the moment it happens. That notice works on iPhone and on Android 14 and up; older Android versions don't allow it, so it's a warning, not a guarantee.
How Whisper works →Where to go next.
The rules themselves.
What counts as breaking them, written out.
Community Guidelines →Children.
Our standards against child sexual abuse and exploitation.
Child Safety Standards →Everything else.
Accounts, privacy, messages — answers by topic.
Visit the Help Center →We'll knock when the door opens.
Leave your email and you'll be first through the door — we'll send the link the moment we open.
