Account Deletion

Delete Your Account

You can delete your BeMatrx account at any time from within the app. Your account closes the moment you confirm. You have 30 days to cancel the deletion by signing in again; after that, deletion cannot be undone.

Once you confirm deletion:

• Your account is closed immediately and you are signed out.
• Your profile and content stop being visible to other users; your posts no longer appear in the feed or in search.
• For 30 days you can cancel the deletion: if you sign in again within 30 days, the deletion is canceled and your account is restored. After 30 days your account cannot be recovered.
• Your personal data is permanently erased within 30 days.

How to Delete

1. Open BeMatrx and go to Settings.
2. Scroll down to DANGER ZONE and tap Delete Account.
3. Read the confirmation, then confirm with your password. If your email address is not yet verified, type DELETE instead.

Your account closes the moment you confirm.

What Happens to Your Data

When you delete your account, the account is closed immediately and your profile and content stop being visible to other users. Your personal data is then permanently erased within 30 days: the photos and videos you uploaded, your Moments and Flashes, the comments you wrote, and your biography, links, date of birth, phone number and email address. Conversations with other users are an exception: so that the other person’s own correspondence stays intact, the messages you sent and your name remain in that person’s chat, shown as “deleted their account”, until that person deletes the conversation on their side or permanently closes their own account. Outside those conversations, your name does not appear anywhere in the App. Records connected to the account may be retained afterwards for as long as necessary to meet our legal obligations and to support safety, security and abuse prevention — for example moderation records, reports, financial transaction records, and consent records (your acceptance of the Terms and your age declaration). Encrypted technical backups are retained for up to 30 days for disaster-recovery purposes, are not user-accessible during that time, and are then permanently purged. Anonymized log and error data may be retained for up to 30 days for security and abuse-prevention purposes.

If you have questions about your data after deletion, contact us at privacy@bematrx.com.

Before You Delete

After the 30 days, account deletion cannot be undone. If you only want to take a break, consider:

• Ghost Mode — hide your activity while keeping your account.
• Private profile — limit who can find and message you.
• Notifications off — go quiet without losing your data.

If you still want to delete, the option is in Settings.

This Account Deletion policy is governed by the laws of the Republic of Türkiye. In the event of any conflict between different language versions of this document, the English version shall prevail.