Talking to Bema

Bema is your guide in the city — a conversation that sits in your inbox from the day you arrive.

Where to find Bema

Open the Messages tab. Bema's chat is there, with Talk to Bema. You don't have to add or follow anything; it's already waiting.

What Bema is for

Ask anything you're curious about — how something in the world works, where to go next, what a screen is asking of you. Bema is always there, and there's no wrong question.

The guided start introduces Bema early on and asks you to send a first message. If you skip it, Bema's message stays in your inbox and you can pick it up whenever you want. See Your guided start.

Bema is not support

For account problems, bans, privacy requests, or bugs, write to the team instead. See How to contact BeMatrx support.

Still need help?

If you can't find what you're looking for, contact our support team.

Contact Support