You can change the email address associated with your BeMatrx account at any time. This is important if you no longer have access to your old email or want to use a different one.
How to change your email
- Open
Settings. - Tap the
Emailrow. - Enter your new email address.
- Tap
Send Code.
You won't be asked to confirm your password — entering the new address and requesting the code is enough.
Verifying your new email
After you request the code, BeMatrx doesn't send a verification link to the new address — it sends a 6-digit code. You need to enter the code on screen and tap Verify. If it doesn't arrive, a Resend button becomes available after 60 seconds.
Until you verify the code:
- Your old email remains active
- You can continue signing in with your old email
- You will not receive important account notices at the new email
After your new email is verified
Once verified:
- Your old email is removed from your account
- All future notifications will go to your new email
- You must use the new email to sign in
If you no longer have access to your old email
If you can't access your old email and can't log in to BeMatrx to change it, email support@bematrx.com from your new email address. Our support team will help you recover your account.
Keeping your email updated
Always keep your email address current. Your email is used for:
- Signing in
- Password resets
- Important account notices
- Security alerts
